Scan a QR Code

When you have a QR code for your device, starting a diagnosis is really simple.

With the InSkill app, select QR code button from the app's home screen. This will open up a camera feed and allow you to scan the QR code.

After scanning the QR code you will be able to see that device's tasks and resources.


How do you get a QR code?

InSkill offers the tools needed to add this feature to your own product. InSkill supports 2 types of QR codes:

  • Static QR Codes
  • Dynamic QR Codes

Static codes contain information used to identify a device along with other static information that does not change.

Dynamic QR Codes can be generated on the fly and displayed in the UI of the device. They can include identifying information along with data that may be relevant to the diagnosis such as logs or error codes.

QR codes are not required and if you do not wish to use them, you can still diagnose your device and use observations to collect data.

Learn more about how InSkill uses QR Codes

You will only be able to scan QR codes that you have been authenticated on. This prevents your from interacting with a device that you do not have permission to use.

After you scan a QR code you will see a list of the data items that were in that code and you will have the option to begin troubleshooting.