Types

Frequently Asked Question (FAQ) Answers to common questions

Procedure Repeatable workflows such as maintenance tasks, setup and commissioning steps, and standard operating procedures (SOPs).

Troubleshooting Symptoms, indicators, causes, and resolutions Step-by-step corrective actions Safety notes, required tools, and replacement parts (when applicable)

Reference Technical Specifications - Operating ranges, environmental limits, performance characteristics, capacities, tolerances, etc. Configuration - Parameter definitions, acceptable ranges, how settings interact, and how configuration choices affect system behavior. Application Guidance - When and where to use specific equipment or configurations, including selection and deployment considerations. Best Practices - Field-proven recommendations, optimization tips, and common pitfalls.

Uploads

Supported file types: .xlsx, .csv

Columns

Required: id, content (or content_xxx for multiple content columns e.g. 'content_description, content_reply')
Optional: title, model, variant, asset, customer, site, metadata_xxx (up to 11 metadata columns e.g. metadata_country, metadata_ticket_type)