Answers
The Answers tab clusters similar answers so you can check consistency across responses.
The Answers tab organizes all answers by type, in the same way the Questions tab clusters questions. Each row groups together answers that share a similar response, so answers conveying the same information or insight are categorized and displayed together.
The Answers tab, with similar answers clustered
| Column | Description |
|---|---|
| Copilots | The copilot the question was asked of. |
| Roles | The role of the Technician who asked the question. |
| Answers | The answer or answers grouped together in this row. |
| Clusters | The number of similar answers grouped into this cluster. |
| References | The references used to supply the answer that was provided. |
Reviewing an Answer Cluster
Selecting an answer type shows the detailed list of answers in that category, along with the questions that produced them. This view is structurally the same as Details, but focused on one set of answers of a certain type, so you can review the specific inquiries and how they were resolved.
The answers in one cluster, with the questions behind them
Updated about 6 hours ago