Administration

The Admin portal governs your teams, roles, groups, security, and supplier and customer relationships.

The Admin portal serves as the central nervous system for your organization's governance, workforce management, and external partnerships. It provides granular control over how every individual and entity interacts with your technical knowledge base through the Team, Customers, Roles, Groups, Account, Suppliers, User Log, and Security tabs.

The Admin portal on the Team tab, showing the Team, Customers, Roles, Groups, Account, Suppliers, User Log, and Security tabs.

The Admin portal and its tabs

Team Management

The Admin portal is where you build and oversee your workforce within the InSkill ecosystem:

AreaWhat you control
TeamAdd new members and assign roles — such as Account Administrator, Author, or Tech 1 - InSkill Apps — to define their permissions and access levels.
RolesUse InSkill's core roles, or create custom roles with the exact combination of permissions a user needs.
GroupsDivide the account into groups for a business unit or region, each with its own copilots, users, and customers, and delegate their administration to a group administrator.
VisibilityProtect sensitive intellectual property by determining exactly which tasks, steps, and resources are visible at each access level.
Asset group associationLink users to specific groups of assets, so a Technician assigned to one facility group only sees the guidance and machines relevant to their area of responsibility.
User LogMaintain a complete audit trail of platform activity for compliance and engagement tracking.

Account and External Settings

Beyond internal workforce management, the Admin portal houses the foundational settings that govern your entire organization and its place in the broader industrial supply chain:

AreaWhat you control
AccountYour organization's name, website, phone, and address, and the account's API key.
SecurityConfigure high-level security protocols, such as single sign-on (SSO), to keep your data secure.
Sharing Expertise with CustomersHow sharing works from both sides, what gets shared, and how shared expertise stays current.
CustomersConfigure and control how your own copilots are shared with the clients who operate your equipment in the field.
SuppliersManage the manufacturers and vendors who share copilots directly with your account.

Branding, the GPT disclaimer, CSS, and languages are set in Account Settings in the Copilots portal.

Together, these tools ensure that your InSkill environment remains secure, organized, and aligned with your organizational structure.