Using My Copilot

The difference between a general copilot and an asset-based one in the app, and when to use each.

In the InSkill app you can work with your equipment two ways: through a general copilot on the Products tab, or through an asset-based copilot on the Assets tab. Choosing the right one determines how much detail you get.

The Products tab:

The Products tab of the InSkill app, listing the account's general copilots.

The Assets tab:

The Assets tab of the InSkill app, listing specific machines grouped by account.
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Note

The Assets tab is not shown until assets have been accessed on the device. On an OEM account, which may hold a very large number of assets, reach them through the Search page; on a factory or plant account, assets and their groups are listed by default.

The General Copilot

A general copilot gives a broad overview of an entire product line. It includes all available information, without filtering for specific versions, models, or configurations.

To open one, go to the Products page in the app and select the copilot you want. It opens on the Ask tab.

Ask

Your primary interface. Ask questions naturally to surface resources and tasks. Answers are general and reflect every documented version of the machine.

The Ask tab of a copilot in the app.

Resources

A complete library of every document, video, and URL associated with that product family. A green check marks a resource already downloaded to the device.

The Resources tab of a copilot in the app, with green checks on the resources held on the device.

Tasks

A master list of all available procedures for the equipment, regardless of model variation.

The Tasks tab of a copilot in the app, listing its inspection, maintenance, and troubleshooting tasks.

Current Data

Technical metadata, such as the copilot ID and your current location.

The Current Data tab of a copilot in the app.

Session tabs

On a general copilot, each question you ask opens its own tab to the right of Current Data, named after the question. The tab holds that conversation, its answer controls, and the tasks and resources the answer was drawn from, so you can move between several open questions without losing any of them.

A question open in its own session tab, with the answer and its controls.

The Asset-Based Copilot

An asset-based copilot is tailored to one specific machine. It understands the as-built reality of the equipment in front of you, and narrows its results to source documents matching that machine's defined variables.

Unlike a general copilot, an asset keeps its conversation on the Ask tab itself rather than opening session tabs, and adds History and Configuration to the tab strip.

An asset-based copilot listing the recalls and service notices that apply to that specific machine.

How assets are defined

Assets are defined by variables in the data dictionary. Variables such as size, version, power requirements, year produced, country of origin, or specific component models act as a filter for the AI, which pulls information only from resources tagged with the same dependencies. The asset's identity — its location, copilot, and serial number — appears on its Configuration tab, and the variables recorded against it are listed on the Data tab while a task is running.

What that buys you

  • Filtered intelligence: only the resources, tasks, solutions, and agents that match your machine's definition.
  • Conflict resolution: where multiple instructions exist — different filter sizes, for example — the copilot identifies your machine's configuration and shows only the correct one.
  • Higher confidence: because the AI is not guessing which version you have, troubleshooting steps and part numbers are considerably more accurate.

Comparison at a Glance

FeatureGeneral copilotAsset-based copilot
Best forGeneral training and broad researchReal-time troubleshooting and maintenance
ContextCovers all versionsCovers one unique machine
FilteringNone; shows all documentationFilters content on asset variables
AccuracyHighHighest, because it is context-aware
TabsAsk, Resources, Tasks, Current Data, plus a tab per questionAsk, Resources, Tasks, History, Configuration