Asking Questions

Ask is the primary way into a copilot. Put a question in your own words and InSkill GPT answers from the documentation for the machine in front of you — not from the internet, and not from documentation for a different model.

The Ask tab of a copilot in the app, ready for a question. — A copilot's Ask tab, ready for a question

Products and Assets Behave Differently

	Product	Asset
Where the conversation lives	Each question opens its own named tab, to the right of Current Data	The conversation stays on the Ask tab itself
What the answer covers	Every documented version of the machine line, narrowed by any asset or filter you applied	Only the documents matching that machine's own variables

On a product, several open questions stay available side by side, so you can leave one and come back to it.

A question open in its own session tab, with the answer and its controls. — A question in its own session tab on a product

Applying a Filter

A product copilot covers a whole machine line, so an unfiltered answer covers every documented version of it. A filter narrows that to the machine in front of you — which is why the ask box prompts you to use it for the best results.

Tap the filter icon at the top right of the Ask tab to open Choose a Product Configuration.

The Choose a Product Configuration panel, with Default at the top, the Name this configuration field and its save control, and the copilot's variables below. — The Choose a Product Configuration panel

The panel has three parts.

Part	What it does
Default	The unfiltered view — every version of the machine line. Pick it to clear a filter and start again.
Name this configuration	Names the set of values below it. The save control beside the field keeps it, so a Technician who works the same configuration every day sets it once and picks it by name afterwards.
The variable list	The copilot's variables, each with the value currently applied to it.

Scroll the list to reach the rest of the variables. Each one is named above its value — maint_manual, ops_manual, electrical_schematic, hydraulic_schematic, and so on. A variable left blank is not filtered on; one with a value narrows both the answers and the resource list to material tagged to match.

The same panel scrolled down, showing further variables including the observation types and serial number. — Further variables, lower in the same panel

Once a filter is applied, the active configuration is named under the product name, and the Resources tab shows a banner with Clear to remove it — see Viewing Resources.

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Tip
If an answer looks thinner than you expect, or a document you know exists is missing, check the filter first. A filter that is too narrow is the usual cause.

The variables themselves are defined in the data dictionary, and the same values are what an asset carries permanently — see Viewing Configuration. Where assets exist for the product, picking one from the Select an asset dropdown does the same job without setting anything by hand. See Products Page.

Reading an Answer

An answer is built from the machine's documentation and tells you where each part came from.

An answer on an asset, listing the recalls and service notices that apply to that machine and the kits they need. — An answer on an asset, specific to that machine

Below the answer:

TASKS lists any procedure that covers what you asked, so a question about a fault can hand you the task built for it — see Running a Task.
RESOURCES lists the documents it was drawn from, down to the page.
MORE reveals the rest of a long reference list.
Next Steps offers follow-up questions where the answer suggests them.

Depending on the question, InSkill GPT may ask a question of its own rather than guess — a clarifying question is a sign it needs one more detail to answer accurately.

Answers built from the machine's own variables

Where the answer depends on how a unit is configured, it comes from the variables recorded against that machine rather than from a manual. Asking what to check each day returns the readings defined for that truck, and offers the task that walks through them.

An answer listing the daily readings defined for this machine, with the Daily Readings task below it. — An answer built from the machine's own variables, with the matching task

Checking the Sources

Every answer lists what it was drawn from. Tap a reference to open the source document at the cited page.

The TASKS and RESOURCES blocks listed under an answer, with the cited page number. — The tasks and resources behind an answer, with page numbers

The document opens in the viewer at that page — see Viewing Resources.

Answer Controls

Each answer carries its own controls.

Control	What it does
Speaker	Reads the answer aloud
Thumbs up / down	Records whether the answer was helpful, which feeds back into the copilot
Escalate	Opens the copilot's escalate task, carrying the question with it — see Escalate

The listen, thumbs up, thumbs down, and escalate controls under an answer. — The listen, rating, and escalate controls under an answer

Asking Without Your Hands

The whole exchange can be run by voice — ask aloud, confirm by voice, and hear the answer read back, with the references available without leaving voice mode. See Hands-Free Operation.

Every question asked is recorded and can be reopened later from My History Page, or from the History tab of the asset it was asked against.