Authorizing the InSkill App

Complete the startup wizard, then join your account by scanning the QR code in your invitation — or with SSO, the Register link, or your user code.

The first time you open the InSkill app, a short startup wizard introduces the app and asks for the permissions it needs. You then join your account and are ready to work.

You must be invited to an account before you can use the app. Each Technician receives an email invitation carrying everything needed to join: store download links, a personalized QR code, a Register InSkill button, and a user code.

The InSkill email invitation, with store download links, a personalized QR code, a Register InSkill button, and a user code.

The email invitation, with the QR code obscured

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Note

The QR code in this illustration is obscured on purpose. The code in your own invitation is personal to you — treat it as you would a password.

The Startup Wizard

  1. The wizard opens with a welcome screen explaining what InSkill does. Press the arrow to continue.

    The startup wizard welcome screen, introducing InSkill.

    The startup wizard's welcome screen

  2. The next screen explains that InSkill uses QR codes to reach information, tasks, and resources, and that this needs camera permission. Press the arrow to continue.

    The startup wizard screen explaining that InSkill uses QR codes and needs camera permission.

    Why InSkill needs the camera

  3. Press Allow when the device asks for camera access.

    The device prompt asking for camera access, over the Scan QR Code and Sign In with SSO options.

    The device's camera permission prompt

  4. The wizard then offers to join you to an account.

    The wizard's join screen, with Scan QR Code, Sign In with SSO, and Skip.

    The wizard's join screen

Scanning the QR Code

This is the quickest way in, and the one to use whenever you are reading the invitation on a computer.

  1. Press Scan QR Code.
  2. Hold the phone or tablet so the code in the email fills the frame.
  3. The app reads the code and takes you straight to the Welcome prompt — see Accepting the Account.

Nothing is typed, and the code carries your identity, so you arrive already matched to the right account and role.

The Other Ways to Join

All of them end at the same Welcome prompt.

RouteUse it when
Register InSkillYou are reading the invitation on the phone or tablet itself. Press the button in the email and the app opens and joins you — nothing to scan or type.
Sign In with SSOYour organization uses single sign-on.
User codeScanning is not practical — no camera, or the code will not scan. It is also how you join an additional account later.

Signing in with SSO

Sign In with SSO hands off to your organization's identity provider. Sign in there and you are returned to the app.

The Sign In with SSO screen, showing the organization's identity provider sign-in.

Signing in through your organization's identity provider

Entering a user code

The user code is printed at the bottom of the invitation. Copy it from the email and paste it into the field, then press the key to confirm.

The Join Account screen with a user code pasted into the authorization field.

A user code pasted into the Join Account screen

Accepting the Account

  1. The Welcome prompt asks you to accept joining the account. Press Accept and Continue.

    The Welcome prompt asking you to accept joining the account, with View Disclaimer, Decline, and Accept and Continue.

    The Welcome prompt

  2. To read the terms before accepting, press View Disclaimer.

    The Disclaimer screen, showing the terms covering the service and its content.

    The Disclaimer screen

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    Caution

    If you press Decline, the app is not authorized and you cannot use it.

  3. A Register message confirms that you have joined, naming the account. Press Ok.

    The Register prompt confirming the account has been joined, with the Ok button.

    Confirmation that you have joined the account

The wizard then finishes.

The final wizard screen, reading You are now ready to use InSkill.

The wizard's final screen

Joining Later

Skip on the wizard's join screen postpones joining. Until you join an account, the Products page explains what is missing and offers Join Account and Sign In with SSO.

The Products page before joining an account, with Join Account and Sign In with SSO.

The Products page before you join an account

Join Account gives every route on one screen: scan the code, sign in with SSO, or type the user code. It is also where you join an additional account later, reached from Menu > Settings > Accounts — see Settings.

The Join Account screen, with Scan QR Code, Sign In with SSO, and the user-code field.

The Join Account screen

Ready to Go

The home screen lists the products available to you, with Products, My History, and Search along the bottom. The app is ready to use.

The InSkill home screen after authorization, listing the account's products.

The home screen, listing your products

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Note

An Assets tab appears alongside them once you have opened an asset on this device. See Asset Page.

If you delete the InSkill app, you have to authorize again from the email invitation.